Aleigha James
FAQ • 18+ Only

Questions before you join?

A quick, plain-language guide to the private archive, billing, tips, requests, and member features.

How do I join the private archive?

Create an account, choose a membership plan, and complete checkout through CCBill. Once billing confirms, your account unlocks the members area automatically.

Who handles billing?

CCBill is the payment processor for memberships and approved one-time purchases. For billing support, subscription lookup, receipts, or payment issues, use CCBill Consumer Support from the contact page.

I paid but access is not showing yet. What should I do?

Give billing confirmation a few moments, then log out and log back in. If it still does not unlock, contact support with the email used at checkout and the approximate time of purchase.

Where do I see new updates?

Paid members should start on the members page. MyStory appears from the story ring, and private archive videos/photos are available through the member browsing pages.

Can I send tips?

Yes. Paid members can send tips from the tip page or supported message flows. Tips are processed as one-time digital payments through CCBill.

Can I request a custom video?

Custom video requests are planned for October 1. Members will be able to submit an offer, wait for approval, then pay once accepted.

Are worn items available?

Worn item listings may be visible in message-to-claim mode. Direct checkout stays disabled until tangible-item processing is fully approved.

How do I cancel or turn off renewal?

Use the account/member cancellation options or contact support. Access remains available through the paid period, then ends unless renewed again.

Billing support

Billing is processed by CCBill. For payment lookup, receipts, and card/subscription billing support, use the CCBill support links on the contact page.

Site support

For login/access questions, message support at therealaleighajames@gmail.com. Include the email used on your account.

Member start page

Paid members can use Start Here to jump into stories, messages, tips, favorites, and the archive.

18+ only. Viewing this site is subject to the Terms, Privacy Policy, 2257 Notice, and all applicable local laws.